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Real Time: preparing for the age of the never satisfied customer

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Series Title

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Call Number

LEN 658.406 MCK

Publisher

Boston, Mass. : Harvard Business School Press., 1997

Collation

xi, 204 p. : ill. ; 21cm.

Language

English

ISBN/ISSN

0875849342

Classification

658.406

Content Type

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Media Type

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Edition

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Subject(s)

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